FAQ

The standard hotel check-in time is 3:00 p.m. Hotel staff may allow check-in earlier, if they have available rooms at the time. If not, you may ask if you may store your luggage at the hotel.

If a single room is available at the hotel you've chosen, you'll usually be able to select it when you're booking.

The rates displayed are per room per night prices.

Some of our hotel contracts are done with breakfast and some hotels are contracted without breakfast. You can find the information for the meal type in the search results.

You can click on the name of the hotel and you will find the hotel information.

Yes you will be able to print the voucher as soon as you complete the payment.

We work with room allotments with hotels so the availability is really there. However at the time of booking even if showed available it happens that the booking doesn’t go through and is not confirmed due to technical reasons or update of allotment in the system. Please note that a reservation is confirmed ONLY when the status in the system is CONFIRMED.

On request means that the allotment we have with that specific hotel is consumed already. When you book for on request hotels we send request to the hotels asking for extra allocation and we get back to you maximum in 48 hours.

The cancellation policy is provided to you after you click on the "Book" button on the search results. The cancellation policy might differ from booking to booking so it is very important to check the cancellation policy before making the booking.

After you've made your booking, you'll see a confirmation screen that shows your booking details and reference numbers. We'd suggest you take a note of these for your reference. Your booking is also viewable in MY ACCOUNT.

We'll also send a confirmation email to the email address you provided, within 24 hours of the time you book.

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